Social Media, Blogging, Email Marketing
Microsoft Office, Diary Management, CRM
Internet Research, Travel, Event Management
Copy Writing, PR, Branding & Design

As we prepare for the Jubilee celebrations, many of us will be working to tighter deadlines than normal. To ensure that you get everything done before the bunting goes up, here are a few of our favourite ways to help you beat the clock:

Get organised
How much time do you spend each day trying to work out what to do next or what task needs your attention most? Whether it be on a website such as Toodledo, or as ‘task’ in your Outlook… or on a good old fashioned scrap of paper, write yourself a to-do list and prioritise it. Work through it methodically ticking off completed items as you go.
 

One at a time please!
No matter how organised and efficient you think you are, at the end of the day you are human! Don’t try to take on too many tasks at once. Start a task and either spend a fixed amount of time on it or see it through to completion. Once your allotted time is up move on to the next task.

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In these hard and fast times where customers expect their demands to be met before they have even decided what they want customer service is rare.  Good customer service gets people talking and it also gets them coming back again and again. Almost all businesses face competition, so what can you do to ensure you shine above the rest?

Loyalty doesn’t come from just doing what you already do better…it’s all about doing what you do in a way that genuinely helps people.  As a small business owner this gives you a HUGE advantage over the big boys and faceless corporate national chains.

Here are a few ideas to help you inject a little love in to your business...

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You could go to every networking meeting, post on every social media platform and advertise in every publication under the sun but how do you know you are attracting the right customers? In fact who are your ‘right customers’?

As a business owner it is often all too easy to get caught up in ‘hit and hope marketing’, i.e. if you hit enough balls surely one or two will reach the goal, no? Instead, why not invest some time in researching and creating your own virtual, “perfect client” and then planning your marketing activities around them?

When you can describe the specific characteristics of your ideal clients or customers, it makes it much easier to find them. It will also make it easier to screen out clients who are not the right fit.

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Welcome to the first day of Spring! The evenings are certainly getting lighter, the weather is fast improving and the early signs of spring have already sprung here in the grounds of Pickle Towers. We are not particularly green fingered here at Pickle HQ, but we do know that just like those spring buds, your business needs time, attention and expert care to enable it to blossom. 

One task that is essential to every business is marketing. Sure you may have an amazing product or a unique service to offer but without effective marketing who is ever going to know about it?

In this months 'Spring Special'...we are thrilled to bring you the '7 musts of effective marketing' courtesy of our good friends at Nigel Botterill's Entrepreneurs Circle. 

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It was a struggle to get through the doors here at Pickle Towers this morning, what with the huge pile of Valentine's cards blocking our way, no wonder the Pickle postman was looking so tired! It was certainly a nice start to the day; after all it is nice to feel loved...

Now, we are not suggesting you quickly run to the local shop and bulk buy the left over cards and chocolates or quickly start booking romantic meals with everyone in your address book - but wouldn't it be good to let your client's know how much you love them? As business owners we all know how hard it is to win new clients especially in tough times and with the stiff completion we face today, so once they are yours why not show them a little love? 

Keep in regular contact, ask for feedback after completion of a job or task, find out if there are any other services you may be able to offer them. These little touches not only make your clients feel valued, but in turn further bolster your working relationship and open the door to new opportunities for you both. Sure, it may be Valentine's Day today - but why not spend a little time spreading the love all year round?

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Another day working flat out with maybe a couple of custard creams and a cup of lukewarm tea making up your so called lunch break?  You may feel like you have got a lot done, but what took the most time and where was most time wasted?  The key is increasing your productivity not the length of your working day!

Why not click here and download this handy little Timesheet.  Keep it to hand and log your day to see where you could increase your productivity and what tasks you are spending valuable time on that could easily be delegated or outsourced?

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I'm always amazed at the amount of people that don't have an e-mail signature.  Imagine the scenario; you've written an amazing e-mail and sent it to a prospective client. Suitably impressed, the client wants to find out more, but rather than going backwards and forwards via email they just want to pick up the phone and give you a quick call. Simple enough you may think.  But what if your contact details aren’t on the email?

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Do what you do best
-  Commit to doing more of what you enjoy and less of what you don’t! These may be the tasks that take up too much of your time or cause you stress - so make life easier and learn to delegate.  Remember, what you see as chores others see as challenges!  Spend more time on activities that accentuate your talents and natural gifts and less time trying to improve your weaknesses or shortcomings. 

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We recently received an urgent phone call from a very distressed wife who's husband owns a rather large distribution business in Lapland.  He was having problems with his (suspiciously small) staff and orders were backing up.  So we hot footed over there!  What greeted us when we arrived was nothing short of chaos - orders were not being filed as they arrived and were mounting up in piles everywhere. Some workers were duplicating work, whilst others had nothing to do, sleighs sat empty as there was no one around to load them! 

It turns out that in the rush to get everything done the client had lost sight of his objectives and failed to put any processes in place! All it took was a fresh pair of eyes, and a little Pickle magic. So over another mince pie of course, we worked out a process based not only on the end result but also on the strengths of the individuals in his team, who all looked rather small come to think of it!

We are pleased to say the plan worked perfectly and thanks to In a Pickle, not only is the client delighted but he is also now confident that all his deliveries will be made by 25th December enabling him to enjoy a very prosperous and peaceful New Year!

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When a potential client is ready to buy what you’re selling, how are you going to make sure YOUR name pops into their head first? Marketing techniques are tricky because the moment you’re ready to promote your services is not necessarily the moment your customer is ready to buy.

Email Marketing is a fantastic way of keeping in touch with your contacts on a regular basis…and it’s cost effective too! Here are some of In a Pickle’s top tips (and things to avoid!) to ensure your email marketing becomes an important part of your marketing strategy for 2012!

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